ADDRESS: 31 W Market St, Wilkes-Barre, PA 18701
PHONE: (570) 823-5144

Mon – Fri: 8:30 am – 5:00 pm

Family Service Association of Northeastern Pennsylvania is a non-profit, non-sectarian organization working with children, individuals, families, and communities to achieve their potential. Established in 1895 by a group of involved and concerned members of the community, FSA NEPA has been built on the dynamic association of a volunteer governing board, a professional staff, and a consumer community.

FSA NEPA’s major program areas are Professional Counseling for individuals, couples and families; Help Line/211, a 24 hour a day, seven day a week information, referral crisis intervention service; the High-Risk Youth Offender Reentry & Family Strengthening Initiative, that works to support youth, adjudicated delinquent, and their families become successful in their school and community; the Guardianship Program which provides ethical substitute decision making for incapacitated adults; the Intensive Family Reunification project which works intensively with parents to help them master the skills they need to have their children returned from foster care; Community Education & Outreach which provides in-home and in-community prevention through skills building for children and families; Parent Child Home Program provides modeling for ‘parent as first teacher’ for families of 2 and 3 years old to promote school readiness. Our Children’s Center (a child advocacy center) provides coordinated services for child victims of physical or sexual abuse in Susquehanna or Wyoming Counties, PA (forensic interviews, medical exams, coordination of victims services, and trauma services).



Family Service Association of Northeastern Pennsylvania, a not-for-profit, non-sectarian organization, provides diverse services to children, individuals, seniors, and families, empowering them to achieve their full potential and resulting in healthier relationships and stronger communities.


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